
In the fast-evolving world of first aid, staying informed is vital to ensure effective care. The Australian and New Zealand Committee on Resuscitation (ANZCOR) has recently updated its guidelines for the first aid management of diabetic emergencies. These updates bring greater clarity, practical strategies, and refined techniques for first aiders
As a first aid training business committed to excellence, we’ve analysed the changes in detail. Here’s a comprehensive overview of what’s new and why it matters.
1. Understanding the Scope of Changes
The updated guidelines refine key aspects of diabetic emergency management, including symptom recognition, treatment protocols, and guidance for uncertain scenarios. These changes are aimed at making first aid care more effective and accessible, especially in time-critical situations.
Key Changes at a Glance:
- Expanded symptoms for recognising hypoglycaemia and hyperglycaemia.
- Revised treatment recommendations, including tailored advice for children.
- Updated advice on blood glucose measurement and insulin pump management.
2. Expanded Recognition of Symptoms
Hypoglycaemia (Low Blood Glucose):
The brain relies heavily on glucose to function, so recognising the signs of low blood sugar is crucial. The updated guidelines now include additional symptoms, such as:

- Newly added signs: Anxiety, agitation, and visual disturbances.
- Existing signs: Sweating, pallor, shaking, rapid pulse, confusion, and drowsiness.
These refined descriptions ensure first aiders can act swiftly, even in ambiguous situations.
Hyperglycaemia (High Blood Glucose):
For high blood sugar emergencies, the guidelines provide more detailed signs to help differentiate hyperglycaemia from other conditions. These include:
- New details: Excessive tiredness and deep, laboured breathing patterns (indicative of diabetic ketoacidosis or hyperosmolar hyperglycaemic state).
- Core symptoms: Excessive thirst, frequent urination, fruity-smelling breath, and confusion.
3. Revised Treatment Protocols
Hypoglycaemia:
Administering glucose remains the cornerstone of treatment for conscious individuals with low blood sugar. However, the updated guidelines provide greater clarity on:

- Dosages: 15–20 grams of glucose (e.g., 4–5 glucose tablets) remains the standard recommendation. If tablets aren’t available, alternatives include jelly beans (5–20), Mentos (5–10), or sugary drinks (approx. 200 mL).
- Children’s needs: For uncooperative children, sublingual glucose (administered under the tongue) is suggested.
- Glucagon injections: Dosage recommendations now differentiate between adults, children under 25 kg, and children under six years old, providing precise instructions for carers.
Hyperglycaemia:
The guidelines stress the importance of following an individual’s diabetes management plan. In cases where no plan exists, the new advice prioritises positioning (lateral recovery) and seeking immediate medical care.
Key Highlight:
If you’re unsure whether the individual’s blood sugar is high or low, always treat for hypoglycaemia first. Administering glucose is unlikely to cause harm if blood sugar is high but could save a life if it’s low.
4. Updated Guidance on Insulin Pumps
Insulin pumps can be intimidating for first aiders. The updated guidelines reiterate that first aiders should not attempt to operate the pump. Instead, the individual (if conscious) or their carer should manage the device. This ensures proper handling without causing harm or disruption to the individual’s routine management.
5. Blood Glucose Measurement Simplified
The guidelines now recommend the use of glucometers where available and when the first aider is trained to use them. They also refine the blood glucose reference ranges:

- Normal range: 4.0–7.0 mmol/L (previously 4.0–7.8 mmol/L).
- Alert value for hypoglycaemia: 3.0–4.0 mmol/L.
For values below 3.0 mmol/L, immediate treatment is critical due to the risk of severe cognitive and physical impairment.
Why These Updates Matter
These changes reflect the latest research and real-world insights, making first aid interventions more effective. For first aiders, having access to clear, practical advice builds confidence and competence in managing diabetic emergencies.
At our training sessions, we’ll delve deeper into these changes, equipping you with the knowledge and hands-on practice to handle diabetic emergencies with skill and precision.
Join Us and Stay Ahead
Whether you’re refreshing your skills or learning first aid for the first time, staying updated is essential. All of our courses now include all the latest changes from the ANZCOR guidelines, ensuring you are prepared for any diabetic emergency. You can check out our upcoming course dates here.
